Sonesta ES Suites Charlotte Arrowood
- Open Now
- Always Open
I stayed here for work purposes for the night, and the staff was very friendly. They have an outdoor pool and half basketball court to play, a gym with treadmills and dumbbells, and a little snack bar behind the main counter. The room I stayed in was very clean, and pleasant to stay at for the night. Minutes away from dining, shopping, i77, downtown and i485. I recommend anyone that travels often to check this place out if you're in the area or looking for a simple hotel to stay at. You won't be disappointed.
$75 surprise 'pet friendly establishment' extortion 'deep cleaning' fee at check-in for having a pet. Deep BS. If you 'no refund' booked, think about that. Also, 1 bath towel for 2 paid guests, not replaced by housekeeping when used. Won't berate staff, just think this management needs to rethink their business plan to profitability. I will pan this group based on this visit.
Great place to stay! The staff was very nice, helpful, and attentive. The room was spacious and very clean. Mon- Wed they have a cook out get together and a pretty good breakfast. I'm glad we stayed there.
Staff were excellent- very friendly and welcoming. Shop is more of a tuck shop and I didn't like washing the previous guests pots up - certainly nothing to complain about. Breakfast was always interesting and dinner was great. Lovely work space and safe for female lone traveller. Would stay again.
Stayed for 2 days while visiting Carowinds. Room was 2 king room with living room and kitchen. Very pleased with comfort of bed and neatness of grounds, courtyard and pool area. Rooms had all amenities you would need. Free breakfast was a plus and better than I expected. Close to Carowinds and many restaurants so I would recommend if you are in this area.